Privacy Policy for tavionelra.com
Your privacy is important to us. This privacy policy explains how we collect, use, and protect your data when you visit our website.
Introduction to Our Privacy Policy
At tavionelra.com, safeguarding your privacy is our priority. We comply with Australian laws and ensure your personal information is handled with respect and security. This policy sets out what data we collect and how it is used.
By using our services, you agree to the terms described here. Please review this privacy policy regularly to understand your rights and how your information is managed in accordance with regulations.
Data Collection and Information Sources
We collect information you provide directly, as well as data gathered automatically when you interact with our website, to improve your user experience.
Information You Provide Directly
- • Basic personal details such as your name and email address.
- • Information provided when creating an account or profile.
- • Correspondence including queries or customer feedback.
- • Details from voluntary surveys or participation in promotions.
- • Additional details you choose to provide via forms.
Automatically Collected Data
- • Device information such as browser type and operating system.
- • IP address and session statistics for security and analytics.
- • Website usage data including pages visited and actions taken.
- • Referral website or search engine used to find our site.
- • Cookies and similar technologies to enhance user experience.
How We Use Your Information
Your information helps us provide, improve, and secure our services. We also use it to respond to enquiries and communicate important updates.
- • Facilitating account registration and user authentication.
- • Customising your experience and website content.
- • Analysing usage statistics for website improvements.
- • Providing customer support and responding to feedback.
- • Sending service-related notifications or policy updates.
- • Detecting and preventing fraud, abuse, or security issues.
- • Meeting legal obligations or regulatory requirements.
Our Commitment: We only use your data for lawful purposes and implement measures to keep your personal details secure in line with Australian privacy laws.
Sharing and Disclosure of Information
Your personal data is treated as confidential. Information may be shared with third parties only when necessary to provide our services or meet legal obligations.
Sharing with Service Partners
We work with trusted providers to support our website and services. These partners only access your data as required to perform contract-based functions.
Legal and Regulatory Requirements
We may disclose your data if required to comply with Australian law or enforce our terms.
Anonymous Data and Analytics
Aggregated, de-identified data may be used for business analytics.
Your Rights as a User
You have the right to access, correct, or request deletion of your personal information. Requests can be submitted using the contact details listed below.
- • Request access to your personal information.
- • Ask to correct or update your data.
- • Request deletion of your personal information.
- • Obtain a copy of your data in a usable format.
- • Object to particular processing activities.
- • Request restriction of certain data uses.
Contact us with any questions or requests regarding your privacy rights. We aim to respond promptly as required under Australian law.
Security and Safeguards
We protect your information through technical, administrative, and physical safeguards designed to reduce the risk of loss, misuse, or unauthorised access.
Technical Security Measures
- • Encryption of data in transit and at rest.
- • Use of secure connections (HTTPS) for all transactions.
- • Firewall configurations to block unauthorised access.
- • Routine monitoring for security vulnerabilities.
Organisational Security Practices
- • Employee access limited to required data only.
- • Regular staff training on privacy protection.
- • Policies guiding safe data handling.
- • Review and audit of access permissions.
Data Retention and Deletion
We retain your information only for as long as necessary to provide our services, comply with law, or resolve disputes.
- • Kept for the duration of your account.
- • Stored while needed for related services.
- • Retained to manage responses and queries.
- • Held as required for transactions.
- • Kept for a limited time for communication purposes.
Data no longer required is securely deleted or anonymised.
International Data Transfers
If your data is transferred outside Australia, we ensure protections equivalent to Australian standards are in place.
- • Contractual obligations with overseas providers.
- • Data transfer agreements and safeguards.
- • Compliance with applicable privacy regulations.
- • Only essential transfers are conducted.
Cookies and Tracking Technologies
We use cookies to enhance functionality and monitor site performance. You can manage preferences via your browser settings.
Types of Cookies Used
- • Enable core site features and navigation.
- • Collect data to optimise performance.
- • Remember your settings and preferences.
- • Support non-essential, added features.
Managing cookies can impact your browsing experience or site features.
Changes to This Policy
We may update our privacy practices as legal or business needs require. Material changes will be communicated on this page.
- • Notices posted on our website.
- • Updates sent to registered users.
- • Clear date indication of amendments.
- • Encouraged to review regularly.
Changes take effect from the updated date shown below.
Contact Us About Privacy
For privacy concerns, contact our office via email or phone.
tavionelra
265 King Street, Newcastle, NSW 2300 Australia
Phone: +61.3.6979.6086
Email: content@tavionelra.com
This policy was last updated October 25, 2025.
Effective date: October 25, 2025.